To
assist in building more robust and successful alliances, it seems worth
considering what it takes to ‘animate’ them. What might be the key
characteristics of a good animator for what is a complex role requiring
multiple skills and experience? Here is a preliminary list to consider:
- energy / enthusiasm
- high-level facilitation / listening / speaking / synthesis skills
- flexibility of thinking
- understanding of group dynamics
- patience / persistence
- efficiency / rigour / reliability
- capacity to ‘hold space’
- trust-worthiness
- confidence in challenging poor behaviours or fixed mental models and…
- a good sense of humour
And there is something else that a good animator has: that is the courage, capacity and willingness to carry both risk and anxiety on behalf of the Alliance they are seeking to animate:
“Perhaps it is fair to describe the core team at Start Network as both ‘warriors’ and ‘worriers’ at one and the same time. This is to be expected, since warrior-ing and worrying are characteristics of many of those operating as partnership / collaboration brokers – whether as individuals or as a team. Studies suggest that those on the periphery of complex collaborative initiatives often have very little notion of what it really takes to manage the process well and, above all, what it takes to hold one’s nerve under considerable and sustained pressure from a number of directions.”
[1] Ibid
A further work in progress is a list of 12 suggestions for how to ‘animate’ Alliances:
12 Suggestions for How to Animate
Alliances
1. Membership |
- Clarify how an organisation becomes a
member, who decides and on what basis they do so
- Push members to share their specific
(underlying as well as explicit) interests in being part of the Alliance
- Find ways to encourage members to be
clear about any of their organisation’s ‘non-negotiables’
|
2. Model
|
- Establish the minimum core requirements
needed to provide reassurance to members (bearing in mind these may be
different) in how the Alliance will operate
- Suggest that the appropriate model is
‘grown’ over time, as Alliance members become clearer about what will serve
both their interests and the mission best
- Help members to arrive at a good balance
between ‘control’ (in exercising due diligence) and ‘flexibility’ (to enable
innovation)
|
3. Mission
|
- Decide whether the Alliance can
establish one over-riding mission and / or whether it can embrace several
- Explore the diverse aspirations and
expectations of Alliance members and agree how this diversity will be
acknowledged, appreciated and managed
- Test out the levels of discomfort or
challenge that different Alliance members can tolerate with regard to a
mission that challenges the status quo
|
4. Assumptions
|
- Ask questions about what members assume
about each other – and give them a chance to find out whether (or not) their
assumptions are correct
- Create a culture of curiosity in
Alliance meetings and communications to support a ‘de-layering’ of assumptions
and pre-conceptions
- Re-visit members’ views about what
constitutes the ‘added-value’ of the Alliance – as compared to acting alone –
on a regular basis
|
5. Actions
|
- Define the role and remit of those
responsible for coordinating / managing / guiding the Alliance
- Ascertain which Alliance members are
willing to step up / go the ‘extra mile’ to assist in brokering / animating /
shaping the work on behalf of the group
- Consider how best to support and
acknowledge the animator(s) so their efforts get positive reinforcement or
timely challenge (whichever is appropriate!)
|
6. Accountability
|
- Figure out, in this relatively loose
model, what accountability actually means
- Make mutual accountability a central tenet
of alliance-building
- Re-frame accountability as a way to
challenge and change practice for the better rather than simply a mechanism
for judging performance
|
7. Permission
|
- Establish what authority those
coordinating / managing the Alliance have
- Agree which types of decision can (and cannot) be taken by member representatives on behalf of their organisations
- Clarify who can act or speak on behalf of the Alliance
|
8. Protocols
|
- Question the deployment of any protocols
and procedures that fail to support the Alliance as an experiment (i.e. those
that settle for ‘business as usual’)
- Consider how mechanisms and systems can best be co-created in ways that are fit for the aims and purpose of the
Alliance
- Commit to trialling and testing out new approaches until they feel right
|
9. Processes
|
- Invest the necessary time to evolve the
best way of working together and build further capacity for collaboration
where it is needed
- Create a culture of inclusion, openness,
respect so that questions / challenges about the Alliance or the behaviour of
any of its members can be addressed frankly
- Give space for the unexpected and encourage
Alliance members to seize new opportunities
|
10. Risk
|
- Understand what constitutes an
acceptable level of risk for Alliance members
- Explore where confidence / courage needs
to be built to push for change
- Decide in what circumstances it is
better to lose an Alliance member (or even to discontinue the Alliance)
rather than continue with an arrangement that is antagonistic or adding
little value
|
11. Reward
|
- Consider the ‘return on investment’
sought by each member of the Alliance
- Assess the intangible (i.e. influence)
as well as tangible (i.e. project results) outcomes as they apply to the
members as well as to other stakeholders / beneficiaries (if different)
- Regularly check out how far and in what
ways members are engaged / satisfied with the Alliance
|
12. Results
|
- Ensure that the Alliance is task and
target focused (and not drowning in processes and protocols that do not add
value)
- Explore whether members agree on what
‘success’ looks like in terms of evaluating the Alliance’s activities and
impact
- Take full account of how other key
stakeholders and beneficiaries of the Alliance view its activities and impact
|
Are these ‘tips’ useful?
What needs challenging?
Do you have better suggestions to help
strengthening Alliances?